Dear CoinUp Users,
To maintain a fair, transparent, and healthy trading environment while safeguarding the legitimate rights and interests of all users, CoinUp will continue to strengthen its risk control measures and take firm action against abnormal arbitrage activities and violations of platform rules, including but not limited to:
⚠️ Registering multiple accounts in batches for arbitrage purposes;
⚠️ Abusing promotional campaigns or platform activity rules for improper gains;
⚠️ Engaging in multi-account coordination or organized arbitrage activities;
⚠️ Exploiting system vulnerabilities, technical defects, or abnormal mechanisms to obtain improper benefits;
⚠️ Any other conduct that violates the CoinUp User Agreement or applicable platform rules.
Accounts that trigger the platform's risk control mechanisms will be subject to review in accordance with the CoinUp User Agreement and relevant platform policies. During the review process, certain account functions may be temporarily restricted. Upon completion of the review, CoinUp will take appropriate actions based on the verification results and in accordance with applicable rules and regulations.
We also encourage affected users to cooperate with the review process through CoinUp's official customer support channels and to communicate in a rational and constructive manner. CoinUp reserves the right to pursue legal action against any individual or entity that disseminates false information without factual basis, deliberately misleads the public, damages the platform's reputation, or disrupts the normal operation of the platform.
✅ Please rest assured that these risk control measures apply only to accounts suspected of abnormal arbitrage activities or rule violations. Normal users' deposits, withdrawals, trading services, and the security of their assets will not be affected.
CoinUp remains committed to the principles of fairness, transparency, and integrity. We will continue to enhance our risk control framework and strengthen platform security to provide users with a safer, more stable, and more reliable digital asset trading environment.
Thank you for your continued trust and support.
CoinUp Team
July 6, 2026
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