Dear Users,
To support the planned rebranding of TON to GRAM, the platform will make corresponding adjustments to TON-related services. The detailed arrangements are as follows:
- Suspension of Deposit and Withdrawal Services
ChainUpCustody is scheduled to suspend deposit and withdrawal services for the TON network at 11:30:00 on June 30, 2026 (UTC+8) in support of this brand change. Please note that any TON tokens deposited after this time will not be credited to your account. Kindly make your deposit arrangements in advance.
- Termination of TON Deposit and Withdrawal Support
Upon completion of the token swap and brand change, ChainUpCustody will no longer support deposit and withdrawal services for TON tokens.
- Token Swap and Renaming Details
After the brand change is completed, ChainUpCustody will adopt GRAM as the new token ticker for TON. All TON tokens will be swapped to GRAM at a ratio of 1 TON = 1 GRAM.
- Service Resumption Arrangements
The resumption time for TON/GRAM network-related services will be announced separately. Please stay tuned to the platform’s subsequent announcements.
We apologize for any inconvenience this may cause and appreciate your understanding and continued support.
If you have any questions, please feel free to contact our online customer support team. We are committed to serving you at all times.
Customer Service Team
June 24, 2026
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